THA Secures Top Excellence Award



Carrie Williams 
Chief Communications Officer 
512/465-1052 | [email protected]

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(AUSTIN, Texas – Dec. 1, 2021)  – The Texas Hospital Association has earned this year’s top performance award from the California Council for Excellence for its work in the areas of leadership, governance, finance, workforce and customer outcomes.

THA was the only organization to secure this year’s top award – the Gold Level Eureka Award for 2021 – as part of the California Awards for Performance Excellence program.

“The role of hospitals and our association has never been more critical. We have to be nimble, fast and have a clear vision when it comes to advocating for the critical resources our hospitals and their patients need,” said THA President/CEO Ted Shaw. “This award is a reflection of the team’s standout work on behalf of hospitals, and the support of our more than 600 members in Texas.”

The award to THA is a culmination of hundreds of pages of background materials and application documents, several examiner site visits to THA, rigorous staff interviews, extensive data collection and numerous hours spent by THA employees to improve their work, strengthen processes and embody excellence every day.

Achieved during an ongoing pandemic following multiple challenging legislative sessions, the award to THA underscores the association’s strength and resilience as the leading voice for Texas hospitals.

Organizations that receive the Gold Level Eureka Award are eligible to compete for the national Malcolm Baldrige National Quality Award, the nation’s highest presidential recognition for performance excellence. Read more about the award and requirements here. Read more about this year’s three award recipients here.

Texas partnered with the California excellence program for state-level recognition due to its strong reputation nationally. California’s rigorous program includes a mechanism for feedback to help organizations achieve success by identifying and addressing areas of improvement.

Overseen by the California Council for Excellence, the California Awards for Performance Excellence program manages the awards process that adheres to the Baldrige Framework for Performance Excellence. CCE helps organizations achieve performance excellence through assessments that are based on the Baldrige Excellence Framework and its Criteria for Performance Excellence.

About THA
Founded in 1930, the Texas Hospital Association is the leadership organization and principal advocate for the state’s hospitals and health care systems. Based in Austin, THA enhances its members’ abilities to improve accessibility, quality and cost-effectiveness of health care for all Texans. One of the largest hospital associations in the country, THA represents more than 650 of the state’s non-federal general and specialty hospitals and health care systems, which employ some 400,000 health care professionals statewide. Learn more about THA at or follow THA on Twitter at