Frontline First Education Series – Protecting Your Patients and Yourself


This educational activity was jointly provided by AXIS Medical Education and Texas Hospital Association Foundation.

Target audience: This activity has been designed to meet the educational needs of frontline staff in critical access hospitals across Texas. 

Overview: Keeping patients and care providers safe through reduction in medical errors and patient harm events requires knowledge and action at all levels of the healthcare team. This series of four 1-hour virtual training opportunities will provide frontline staff with information related to: 

  • The basics of quality improvement. 
  • How staff fit in as a part of the quality team building a culture of safety. 
  • How human factors contribute to medical mistakes which impact quality of care. 
  • The importance of self-care to foster resiliency in healthcare professions.   

THAF is committed to providing education and resources to assist hospitals to meet the needs of employees to provide quality, patient-centered care. 

Faculty: Sheila Dolbow, BSN, RN, CPHQ, Quality Improvement Manager, and Nina Costilla, MSN, RN, CPHQ, Quality Improvement Manager, Texas Hospital Association

Being Resilient (The Importance of Self Care in Healthcare Professions) – August 23, 2022

Quality Improvement (It Takes a Village) – August 24, 2022

Healthcare Mistakes and Their Impact (A Case Study) – August 30, 2022

Culture of Safety / Human Factors in Healthcare (Role of Frontline Staff) – August 31, 2022