Patient Rights Webinar Series – Part 1


Part One– Abuse, Restraints and Seclusion and other Patient Rights Issues

Hospitals, critical access hospitals and rural emergency hospitals must comply with the Centers for Medicare & Medicaid Services (CMS) Conditions of Participation. According to CMS and accrediting organizations such as DNV and Joint Commission, Patient Rights and Responsibilities Condition is consistently in the top Condition Level Deficiencies cited. Within that condition, most non-compliances come from the regulations governing abuse, restraints and seclusion. Other patient rights that facilities need to be aware of are: grievances, advance directives and patient’s right to be involved in care.

Registration Pricing

Member: $175 per webinar
Non-Member: $225 per webinar
Registration includes unlimited connections per registered facility.

Register via PDF

Who Should Attend:

This program is intended for all hospitals and health systems including general acute hospitals, critical access hospitals (CAH), psychiatric hospitals, hospitals or CAH with psychiatric units, and anyone involved with compliance regulations and standards, including but not limited to chief executive officers, chief medical officers, chief nursing officers, nursing managers, staff nursing staff, physicians, regulatory readiness liaisons, safety officers, behavioral health and psychiatric staff, emergency department staff, and other interested staff.

Continuing Education

Continuing Medical Education
THA will be seeking credit approval for continuing nursing education and continuing medical education for this program. More information to come.

American College of Healthcare Executives
By attending the Patient Rights Webinar Series offered by Texas Hospital Association participants may earn up to 2.0 ACHE Qualified Education Hours each toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation.

Learning Objectives:

  • Explain CMS definitions of abuse, restraints and seclusion
  • Describe the documentation requirements for restraints and seclusion
  • Describe what a grievance is and the facility’s responsibility to investigate


Nancy Ruzicka, RPh, MBA, MJ, Health Care Consultant on Regulatory and General Health Care Compliance, Ruzicka Healthcare Consulting, LLC 

Nancy Ruzicka, B.S., RPh, MBA, MJ, CHC is a recognized expert on state and federal rules, regulations and interpretative guidelines. She is the owner of Ruzicka Healthcare Consulting and provides consultation to individual client hospitals, nursing facilities, rural health clinics, physician offices and other Medicare certified healthcare providers through both onsite mock surveys, remote consultation and interpretation of Medicare Conditions of Participation.  She also provides education on federal regulations throughout the nation to multiple state hospital associations including the Minnesota Hospital Association, Iowa Hospital Association, Missouri Hospital Association, Texas Hospital Association and South Dakota Association of Healthcare Organization.  These educational sessions include: Patient Rights, Suicide and Ligature Risks, Infection Prevention, Quality Assessment and Performance Improvement, Environment of Care and Life Safety Code, EMTALA and other Medicare Conditions of Participation for hospitals, critical access hospitals and long term care facilities. She has also served as content expert and editor for regulatory client education for Lammico, a medical malpractice insurance company.