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April 25-26, 2017

San Marcos, Texas

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Tuesday, April 25


8-9 a.m.
Breakfast in the Exhibit Hall

9-10:15 a.m.
Opening General Session: Legislative Update
Carrie Kroll, vice president of advocacy, quality and public health, Texas Hospital Association, Austin

10:15-10:45 a.m.
Networking Break in the Exhibit Hall

10:45-11:45 a.m.
Concurrent Breakout Sessions

Preventable Adverse Events Reporting Update
Cyndy Dunlap, D.N.P, RN, FACHE, vice president of clinical initiatives and quality, Texas Hospital Association Foundation, Austin; and Vickie Gillespie, PAE clinical specialist, Healthcare Safety Group and Emerging and Acute Infectious Disease Branch, Texas Department of State Health Services, Austin

Infant Falls Panel

Workplace Violence Prevention Planning

11:45 a.m.-1 p.m.
Networking Lunch in the Exhibit Hall

1-2 p.m.
Concurrent Breakout Sessions

Plan-Do-Study-Act/Root Cause Analysis
Karen Kendrick, RN, director of clinical initiatives, Texas Hospital Association Foundation, Austin

Quality Improvement Programs
Katy Weyand and Dedra Kolkhorst, Baylor Scott & White Medical Center Brenham; more panel information coming

Infection Prevention
More information coming soon

Community Engagement
More information coming soon

2-2:30 p.m.
Networking Break in the Exhibit Hall

2:30-3:45 p.m.
Afternoon General Session: High Reliability Organizations
Speaker information coming soon

3:45-5 p.m.
Networking Reception

Wednesday, April 26

8-9 a.m.
Breakfast in the Exhibit Hall

9-10 a.m.
General Session: Patient and Family Engagement
Tiffany Christensen, performance improvement specialist, North Carolina Quality Center

10-10:30 a.m.
Break in the Exhibit Hall

10:30-11:30 a.m.
Concurrent Breakout Sessions

Provider/Associate Care Team (PACT) Program: Care for the Caregivers at Seton Healthcare Family
Marsha M. Nichols, J.D., risk management specialist, Seton Healthcare Family, Austin

This presentation will provide an overview of the PACT program at Seton Healthcare Family, including cultural readiness, design, and implementation.  It will also cover the second victim phenomenon and the process and outcome metrics being used to assess the effectiveness of the program.

Infection Prevention
Session information coming soon

PFE and PFAC Program Implementation
Session information coming soon

11:30 a.m.-12:45 p.m.
Closing General Session Luncheon: The Emily Jerry Story: From Tragedy to Triumph
Christopher Jerry, founder, The Emily Jerry Foundation

Christopher Jerry lost his beautiful two-year-old daughter, Emily, after a fatal medication error in 2006. After the tragic loss, he created The Emily Jerry Foundation to increase public awareness of the systems aspects of medicine, as well as, addressing key patient safety related issues by identifying technology and best practices that are proven to minimize the “human error” component of medicine. Jerry is a relentless patient safety and clinician advocate who spreads a message of hope, forgiveness, compassion, collaboration, and how to turn a tragedy into honoring Emily by inspiring positive change in our nation’s medical facilities.