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Sept. 13-14

Georgetown, Texas

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Thursday, Sept. 13


8-9 a.m.
Registration and Networking Breakfast

9-10:15 a.m.
Opening General Session: The Joint Commission

This session will provide an overview of the latest updates to national patient safety goals as well as cover the latest health care trends that are being seen by The Joint Commission. In addition, this presentation will cover the latest resources and management standards around pain assessment and opioid use.

10:15-10:45 a.m.
Break with Exhibitors

10:45 a.m.-Noon
Concurrent Breakout Sessions (2)

  • Best Practices: Antimicrobial Stewardship
    Hear from some of our member hospitals that are leading the charge with their antimicrobial stewardship programs. This session will cover the elements of a successful program, lessons learned in adoption and data sharing.
  • Root Cause Analysis: Human Factors
    Research has shown that human failures can attribute to as much as 80 to 90 percent of sentinel events. This session will cover human factors as related to root cause analysis and its relationship to patient safety. This session will cover the categories of human errors and offer ways to incorporate human factors analysis into root cause analysis.

Noon-1 p.m.
Networking Lunch and Innovation Spotlight

1-2:15 p.m.
Concurrent Breakout Sessions (2)

  • A Practical Guide to Engaging Patients and Families
    This session will provide the tools necessary to engage families around patient care and to better improve communication to families as caregivers. Explore the core concepts of patient and family-centered care and implementation techniques to take your hospital.
  • SB11: Ensuring Compliance
    This session will provide an overview of new law and discussion of important provisions; discuss the interaction with existing advance directive legislation; confirm date for hospitals to comply; and outline implications for personal and institutional liability.

2:15-2:45 p.m.
Break with Exhibitors

2:45-4 p.m.
Afternoon General Session: Texas AIM Project

This session will provide an overview of maternal health issues in the state of Texas and the various efforts underway to improve maternal mortality. An overview of current trends and disparities in maternal health will be provided as well as public health initiatives that are currently underway.

4-5 p.m.
Networking Reception

5 p.m.
Day One Concludes

Friday, Sept. 14

7:45-8:30 a.m.
Networking Breakfast

8:30-9:45 a.m.
Morning General Session: Appreciative Inquiry

Amanda Trosten-Bloom principal, Rocky Mountain Center for Positive Change, Golden, Colorado

This session will delve into the meaning of appreciative inquiry and how it can not only improve workplace culture, but patient satisfaction. Attendees will learn how to look for models of success within their organizations and replicate those, rather than focusing on fixing what is wrong.

9:45-10:30 a.m.
Break with Exhibitors

10:30-11:45 a.m.
Concurrent Breakout Sessions (2)

  • Neonatal Abstinence Syndrome and Trauma Informed Care

    Karen Palombo, women substance use disorder specialist, Health and Human Services Commission
    Research has shown that human failures can attribute to as much as 80 to 90 percent of sentinel events. This session will cover human factors as related to root cause analysis and its relationship to patient safety. This session will cover the categories of human errors and offer ways to incorporate human factors analysis into root cause analysis.

  • The CMS Hospital Interpretive Guidelines on Infection Control and Antibiotic Stewardship Program

    Sue Dill Calloway, RN, J.D., president, Patient Safety and Healthcare Consulting and Education, Dublin, Ohio
    Infection control should be a top priority for hospitals and, if done right, is a major source of cost savings. This program will cover the current CMS infection control standards and proposed changes in detail along with the Joint Commission antibiotic stewardship program requirements. These requirements include the Centers for Disease Control core elements for hospitals and outpatient departments regarding their antibiotic stewardship program. Hospitals that receive Medicare reimbursement must comply with these CMS standards on infection control.

11:45 a.m.-1:15 p.m.
Closing General Session Luncheon: Leading From the Middle

Stevie Dawn Blakely, Ph.D., CEO and founder, Orange Compass LLC, Dallas

Leaders are made, not born and communication is the key to becoming an effective leader. When you learn to use your Emotional Intelligence, you can communicate more effectively to influence and empower those around you. In this session, participants will learn the 3 main cornerstones of Emotionally Intelligent Leadership: self-awareness, understanding, and influence. Participants will leave with actionable strategies to improve their leadership skills immediately.

1:15 p.m.
Conference concludes