Recognized for Their ‘Mission Zero: Our Culture of Safety’ Initiative
(AUSTIN, Texas – March 10, 2021) – The Texas Hospital Association named UT Health Tyler, the flagship hospital of the UT Health East Texas health system, as a recipient of the 2020 Bill Aston Award for Quality.
The THA Bill Aston Award for Quality honors a hospital’s measurable success in improving quality and patient outcomes through the sustained implementation of a national and/or state evidence-based patient care initiative.
In 2018, UT Health East Texas, launched a cultural transformation through the development and implementation of Mission Zero: Our Culture of Safety, where zero patient harm became their goal.
With support from the board of trustees, physicians and administration, the quality and patient safety team began a journey toward a cultural shift that transformed the way UT Health East Texas ensures patient safety. They started with daily safety briefings at every facility. A "Good Catch Program" was added – where good catches are shared across the division in the newsletter – and caregivers are recognized for their diligence and focus on safety.
Mission Zero has helped UT Health East Texas improve patient quality, safety and outcomes by reducing the total number of hospital-associated conditions. With an 85% reduction in hospital acquired conditions in 2019, UT Health East Texas avoided a cost of about $1,371,891 and altogether eliminated the Centers for Medicaid and Medicare Services penalty by improving quality, safety and patient outcomes. UT Health East Texas has bolstered its commitment to patient safety and improved outcomes for the communities they serve.