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Sept. 15, Nov. 1 and Dec. 7, 2017

Various Locations
9 a.m. - 2:30 p.m.

Jointly provided by Axis Medical Education Texas Hospital Association

8:30-9 a.m.
Registration

9-9:15 a.m.
Welcome and Program Overview
Karen Kendrick, RN, director, clinical initiatives, Texas Hospital Association Foundation, Austin

9:15-10:30 a.m.
High INRs, Low Glucoses and Over-Sedation: All You Ever Wanted to Know About How to Find and Prevent Them
Steve Tremain, M.D., physician improvement advisor, Cynosure Health, Benicia, California

Learning Objectives:

  • Define the term “adverse drug event;”
  • Describe simple ways to collect data on high INRs, low glucoses, and over-sedation events; and
  • List the best practices for preventing high INRs, low glucoses, and over-sedation events.

10:30-10:45 a.m.
Break

10:45-11:45 a.m.
The How-To Guide to Developing an Effective Antimicrobial Stewardship Program
Steve Tremain, M.D., physician improvement advisor, Cynosure Health, Benicia, California

Learning Objectives:

  • Describe the need for an antibiotic stewardship program;
  • Describe the difference between pre-prescription authorization and post-prescriptive audit and feedback; and
  • Discuss the key steps in implementing an ASP, including what NOT to do!

11:45 a.m.-12:45 p.m.
Lunch

12:45-1:45 p.m.
Patient and Family Engagement: Planning, Implementing and Sustaining
Tanya Lord, patient family engagement consultant, Health Research and Education Trust, Boston, Massachusetts 

Learning Objectives:

  • Explore patient/family engagement within and beyond the five CMS PFE metrics, including how to integrate PFE into all improvement efforts – from the bedside to the boardroom.
  • Identify strategies to prepare senior leaders and staff to engage patient and families at all levels 
  • Use tools provided to effectively partner with patient and family advisors to improve patient safety, quality improvement and patient experience. 

1:45-2:45 p.m.
Culture of Safety
Karen Kendrick, RN, director, clinical initiatives, Texas Hospital Association Foundation, Austin

Learning Objectives:

  • Describe the key characteristics of an organizational culture of safety;
  • Identify methods to assess an organization’s safety culture; and
  • Discuss strategies to promote engagement and ownership of staff and leadership.

2:45-3 p.m.
Program Review and Closing Remarks
Karen Kendrick, RN, director, clinical initiatives, Texas Hospital Association Foundation, Austin