Speak Up! Talking About Nurse Staffing

Published by the Texas Hospital Association
Format: Printed

THA Member Price: $59
Non-member Price: $249

Product Sheet

Even before the Texas Legislature passed the Hospital Safe Staffing Law in 2009, Texas hospitals were proactively putting workforce staffing measures in place to ensure the highest quality of patient care. As patient safety and quality continue to be a  community focus, it’s important that hospitals not only understand staffing rules and regulations, but also are well-equipped to communicate how these rules are helping them provide high-quality care.

Speak Up! Talking about Nurse Staffing gives hospital nursing staff and other hospital teams tools to use immediately to understand and communicate with key publics about hospital safe staffing. You’ll learn:

• Whose job is it to communicate about staffing?
• How to zero in on the points important to various audiences.
• Tips for responding when questioned by patients, families and friends.
• How trustees and employees can become ambassadors in telling the hospital story.
• The power of non-verbal communication.
• How to prepare for interviews, and more!

This comprehensive guidebook features checklists and interactive  test-your-skills sections, talking points, best practices, tips and dozens of other useful resources you can apply today.
 

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